What is one primary role of the agency mission?

The agency mission plays a crucial role in providing a clear statement of the organization's purpose and guiding principles. It encapsulates the core values of the agency, reflecting its commitment to the community and the specific goals it aims to achieve in human services. This mission serves as a foundation for all activities, influencing decision-making, prioritizing programs, and guiding the actions of staff and stakeholders. By articulating the agency's guiding principles, the mission statement helps ensure that all efforts align with its overarching vision and objectives, fostering consistency in service delivery and enhancing the agency’s accountability to clients and the community.

Other aspects, such as outlining operational policies, establishing funding goals, or defining client eligibility, may indeed be informed by the mission, but they represent more specific operational details that are secondary to the overarching guiding principles provided by the agency mission. The mission forms the backbone of the organization's strategy, defining who they serve and the values they uphold.